Restraint Training – For Cabin Crew and Y2 – Jan 2026
Price range: £0.00 through £45.00
Deadline for payment 5th December - after this will be opened up to other departments - A full day of activities Prevention and Management of Disruptive Customer Behaviour, powers and obligations under the Law, Police Protocols and positive witnessing, Early intervention, triggers and functions to behaviour, Scale of behaviour and how we manage ourselves during stressful situations, Effective communication and barriers to communication, De-escalation strategies, Operating as a team to manage physically challenging situations, Restraint of a violent customer, Application Disruptive Customer Restraint System, Post-incident management.
Date - Thursday 22nd January, 09:00-16:00
Cost - £45
There are 2 payment options -
- Option 1 - Full payment of £45
- Option 2 - Using remaining trips deposit money
